The Decline of Education in America

The Decline of Education in America The United States is the greatest country in the world is a clichà © asserted everywhere. One would reasonably expect the greatest country in the world to have the worlds most educated citizens-except just one thing: that simply is not true. Author Mark Bauerlein in his book The Dumbest Generation lays out a compelling argument backed with a dizzying number of statistics that America is on the decline educationally, threatening the future of our country. How can United States be the greatest country in the world when it is ranked 29th in math and science? Or when 53% of high school seniors scored below basic in historical knowledge on an NAEP history exam (Bauerlein 17)? Think of what will happen when those high school seniors meet the real world. They will be the voting block and pool to draw from to become our elected officials who make life and death decisions for our country, and what will happen then? Bauerlein blames these seemingly terrifying statistics on the digital age mil lennials were born in, and how students today no longer feel the need to retain as much knowledge when they can just flip out their iPhones and go look it up online when they need to. This is a symptom of the declining social and political potency Neil Postman talks about in his book Amusing Ourselves To Death, and that the value of knowledge on the decline. The generation of today does not care as much today about the Arts, Science, History, and Math; they are more interested in things like what Kim Kardashian is doing today, or when Beyonces new album is coming out. You can ask almost any millennial who the Kardashians are and they will almost always give you the correct answer, however when you ask serious questions such as what powers the executive branch holds-many will draw a blank. This is because the millennial generation requires advanced stimuli due to our digital age. The human brain has plasticity in the sense that it will adapt to the environment it is placed in, and the millennial brain has molded to the instantaneous access of knowledge from our computers, televisions, and phones; because of that millennials demand that same level of stimulation everywhere else in their lives. In Steven Johnsons book Everything Bad Is Good For You, he argues for what he calls the Sleeper Curve: that the digital age of popular culture and w ith it the internet, movies, tv, and video games are actually intellectually nutritional (9). The technological popular culture of today can be very beneficial, such as how videogames can improve problem solving, or how television dramas can improve critical thinking. That probably seems like it is in stark contrast to what was said previously, however the arguments of all three authors are not mutually exclusive. Bauerlein, Postman, and Johnson all ultimately represent extremes. They do however get a few things right; Bauerlein is correct in stating there is a growing overall knowledge deficit, Johnson is correct in saying popular culture has positive benefits, and Postman is right about our increasingly connected society diminishing the value of information. Reality is within a happy medium of all three. In short, the digital age is not necessarily bad for you; however, it is impossible deny the educational decline in our society. In Mark Bauerleins book The Dumbest Generation, one of his dominant pieces of evidence to show our decline in knowledge is how fewer people today read than ever before, and he is partially correct; according to Pew Research the percentage of Americans who read at least one book in the last year fell from 79% in 2011, to 71% in 2015. Not only that, 27% of the people polled had not read a single book in the last year (Raine). These statistics seem troubling, book reading is declining, however overall reading is not, rather it has increased. Reading does not necessarily have to come from a book, and this is what Bauerlein misses. Young adults in 2015 spent twenty seven hours and thirty six minutes a week online a week on average, triple the mere ten hours and twenty four minutes a week recorded in 2005 (Anderson). To be a proficient user of the internet you have to be reading constantly; the main reason reading of traditional books is declining is because books are being supplemented by other forms of reading. Mark Bauerlein is incorrect in stating reading as a whole is declining, however the fact people are steering away from books is in itself a serious concern. Even Steven Johnson, the author by far most supportive of digital media out of the three of them, says in his book Everything Bad is Good For You: The very fact that I am presenting this argument to you in the form of a book and not a television drama or video game should make it clear that I believe the printed word remains the most powerful vehicle for conveying complicated information (21) Johnson is one hundred percent correct; books are the best medium for conveying complex ideas, as well as strong detail and content. Not only that, the ease of access to books cannot be matched as of yet by any other form of media. For movies, television, video games, and the internet you need to buy all kinds of hardware and services which limits the potential recipients of those forms of media. With books, all you need to know how to is read; even money is not necessary to read, anyone can go to their local library and check out a book for free. Books are still ultimately the heart and soul of culture, without them the other forms of media would not be possible; somebody had to write a book on how to make movies, television, video games, and how to code for the internet. While books are still the best medium for passing on information to the next generation, other mediums are getting more advanced to the point where they can be true fulfilling compliments to books, rather than a re placement for books, such as video games. Video games are the newest medium to enter our digital age, and what started as a simple a few pixels on the screen bouncing around in virtuality like in the game Pong, has blossomed into a full fledged new form of media capable of endowing knowledge, and cognitive benefits such as improving problem solving, attention, memory. This is the narrative Johnson supports; Bauerlein and Postman would balk at that assessment, saying video games infringe upon a proper education or that the information in games has no real world use and is a pseudo context. However, a study done by RMIT University lends a great amount of support to Johnsons claims. The results of the study indicate that online gaming can sharpen math, science, and reading skills amongst teenagers. RMIT Associate Professor Alberto Posso investigated the study results, stating: Students who play online games almost every day score 15 points above the average in math and 17 points above the average in science When you play online games youre solving puzzles to move to the next level and that involves using some of the general knowledge and skills in math, reading and science that youve been taught during the day. (Science Daily) Going even a step further, he said Teachers should consider incorporating popular video games into teaching so long as theyre not violent ones. This is a rather stunning assessment which supports Johnsons Sleeper Curve argument that television, movies, and video games are in fact good for you after all (9). Video games can stimulate the mind in similar ways books do, and perhaps in some ways far more than books. Video games tend to have a non linear structure in the sense that you can go from point A to point B however you want, unlike books you are fully immersed in the experience not just mentally, but audibly and visually as well, and you must make choices that affect the outcome of the game. This is the key as to why video games have all of these positive benefits. Let us take a look at a strong example of a video game series that truly stimulates the mind: Metal Gear. The Metal Gear storyline is one of the most complicated in any game, rivaling many books, movies, and TV shows; the lore stretches from 1964 to 2014 taking place in a slightly alternate reality across nine canonical games, each of which take many hours to complete in addition to hours devoted to cutscenes explaining the story. One of the games, Guns of the Patriots, has a guinness world record breaking seventy hours of cutscenes and over 400,000 words in the script, more words than some books; to fully comprehend the depth of the story, the characters, the factions and all the relationships between them, the player has to think very critically and very deeply. The games deal with complex and serious themes such as race, revenge, language, nuclear proliferation, genealogy, global politics, etc. to name a few and the games pull off those themes in meaningful ways. Not only is the s toryline mentally stimulating, so is the gameplay. In the newest iteration, The Phantom Pain, players are placed in an open world sandbox and are tasked with missions to complete, ranging to everything from collecting intelligence on the enemy, to rescuing prisoners of war. The open world nature and the plethora of weapons and tools gives the player freedom to conquer any objective as they see fit. Should the mission occur during the day or at night? Is going in silent with suppressed weapons and choosing a path of least resistance best, or is going in and out as fast as possible guns blazing preferable? These are all questions posed to the player. To achieve desirable outcomes the player must exercise his or her brain and think critically to employ an effective strategy. As Steven Johnson says in his book, this critical thinking exercises the brain similar to how algebra does and translates to reality in the form of improved planning skills, problem solving, attention, logic, and m ore (40). It is clear that video games do offer meaningful benefits, though video games are not always totally beneficial in nature. To give an example, a hot topic of debate that has gone on for many years is whether or not violent video games contribute to violence, aggressive behavior, and desensitization to violence in the real world. The American Psychological Association came out with a report in 2015, stating: The research demonstrates a consistent relation between violent video game use and increases in aggressive behavior, aggressive cognitions and aggressive affect, and decreases in prosocial behavior, empathy and sensitivity to aggression (Calvert) In all fairness, the report does not link video games to criminal behavior, and does not include outside factors such as pre-existing psychological conditions and the environment the person playing the game lives in, all of which may have been influential to the outcome of the report However, it establishes a link between violent video games and aggressive behavior, though indirect at best. Another important factor not included in the study is the age of the player. Children are very easily influenced; a child growing up is learning important skills like how to determine right from wrong, empathy, and moral values. It is fairly easy to see how incredibly violent games like Grand Theft Auto where a player can go carjacking and run over as many pedestrians as possible in a crowded city on a whim can have a negative effect on a child growing up. To reduce this effect, young children should not play video games, and video game developers should be careful in how they utilize violence. Th at being said, violence can have a positive impact on a storyline if there is a good reason for it to be there, such as to make the death of an allied character more impactful; unlike games such as Grand Theft Auto and Mortal Kombat which have violence for the sake of violence with no real purpose to it other than for pure shock value. The deciding factor as to how video games will benefit society depends on how they are utilized, the medium in itself is not foredoomed. One of the mediums that preceded video gaming was television, and it provides many of the same benefits video games do such as improved planning skills, problem solving, attention, logic etc.. Television engages the viewer to think with its programming with everything from documentaries, to dramas. In talking about the television drama 24, Steven Johnson argues in his book you have to focus to follow the plot, and in focusing you are exercising the part of the brain that maps social networks (115). Again, this is much like algebra in a sense; most people will never need to know things like the quadratic formula in their lifetime, however those things are still required material in high school because they are a mental exercise, improving reasoning skills, problem solving, and more. It isnt so much about the content of these shows as it is about the cognitive exercises involved in watching them. Mark Bauerlein does not acknowledge these benefits, arguing essentially that television is merely a distraction from real educational subject matter. Neil Postman has a similar view, stating in his book Amusing Ourselves to Death: televisions way of knowing is uncompromisingly hostile to typographys way of knowing; that televisions conversations promote incoherence and triviality; that the phrase serious television is a contradiction in terms; and that television speaks with only one persistent voice-the voice of entertainment. (80) Perhaps this is a correct assessment regarding some televised media like reality shows and cable news, though the blanket assessment that all television is incoherent and trivial is wrong. Sure it is true one of televisions goals is to entertain, however so are literary works of fiction that have been around for millennia. What makes novels sold for profit not incoherent and trivial? For the most part, excluding programming like news and sports, television is just literature put on the screen. Think of how many shows and movies you could rewrite as a book; in fact, many of the greatest works of television originated from books. For example, the 1962 novel The Man in The High Castle by Philip K. Dick was adapted as a television drama by Amazons streaming service in 2015, and it is far from being incoherent or trivial. The show takes place in alternate reality 1962, where the Germans and Japanese win World War Two and conquer the United States, with the victorious axis powers splitting up the country between the Greater Nazi Reich and the Japanese Pacific States. The show goes to great lengths to display the brutality of the Germans and Japanese people have come to expect with no political or personal freedoms, torture, summary executions, persecution of minorities, etc. brilliantly showing the struggle for everyday Americans to survive. It punches the viewer right in the gut reminding people of what could have been, and the harrowing path fascism leads us by drawing out our emotions. Sure all of it is done for entertainment, however the messages are nutritional, positive, and even educational. The underlying message is coherent and never trivial: be grateful for the world we live in, even with all its problems. Television can be an incredible tool to provide people with knowledge, though it can just as easily be a poor influence. The entertaining tint of television can have negative effects depending on the content, Neil Postman was not entirely wrong in his assessments. Take for instance reality television with shows like Keeping Up with The Kardashians, these shows are marketed as being reality unlike shows such as 24 which any viewer knows is entirely fictional.An article from Scholastic Scope had this to say about some of the false stereotypes propagated by reality television: And then there are the stereotypes. Are all girls obsessed with clothes and spray tans? Are all boys obsessed with getting toned abs? Thats what many of the most popular shows would have you think. Plus, some experts say these shows send a dangerous message: that being stupid and selfish is fun. It can make you rich and famous! (Scholastic Scope) This is the reality of reality television. Now what happens when your average teenage girl sees the plastic surgery laden figures of the Kardashian sisters? They can get the false ideas on how the female body is normally supposed to look, contributing to things like eating disorders and other psychological issues: the very same issue modeling magazines have struggled with for years. This is just one of many examples of how television can be dangerous and send the wrong messages when used improperly, especially to our youth. So if technology is ultimately not the cause of our downhill spiral in knowledge, what is? The answer is our millennial generation is so seemingly dumb because they feel they can afford to be dumb. Neil Postman, Mark Bauerlein, and Steven Johnson all miss the larger historical context; they focus too heavily on immediate societal trends. Our decline in knowledge and education is merely a small part of a generational cycle of societal moods in what is called The Strauss-Howe Generational Theory; a theory of generational phases called turnings in American history outlined in the book The Fourth Turning by William Strauss and Neil Howe. According to the authors, there are four turnings each lasting an average of twenty years; the high, the awakening, the unraveling, and finally the crisis, after which the cycle is reset and an enlightened high generation is born. To see how this ties into our educational decline, let us go back in American history to The Great Depression and World War T wo. Due to a series of poor political decisions building on themselves and outright ignorance to the issues of the world, The Great Depression and World War Two came to be; life was tough with people crowding soup kitchens, shortly followed by men going off to Europe and the South Pacific to fight and die- a crisis. The generation who lived through those hardships vowed never again, and valued knowledge and culture as a means of never repeating the mistakes of the past- a high . Next, the baby boomers were born, and they were raised having not experiencing just how terrible life can be like their parents did; this ended up becoming an era of peace and enlightenment. We know this generation best for the hippie movement, John Lennon, Woodstock, the civil rights movement, etc.- an awakening; a time of spiritual exploration and rebellion against the now-established order (Hines). These baby boomers had children, whom we now call generation x. An unraveling began, with an increasingly tr oubled era in which individualism triumphs over crumbling institutions (Hines). The very foundations of our culture were questioned with ignorance and political extremism on the rise. Today with the millennial generation, Strauss and Howe claim we are now entering the fourth turning- the crisis, a time of turmoil and uncertainty. We saw a glimpse of this play out most recently in the 2016 presidential elections, one of the most hotly contested elections in American history; both sides of the political aisle spewed ignorance, and extremism with the result dividing our nation further apart to an almost unprecedented level. In short, hard times create strong people, strong people create good times, good times create weak people, and weak people create hard times; and perhaps Bauerlein would agree that the millennial generation is weak. The strength and educational ethic of every society in the world is directly tied to the hardships that society has had to endure, and the lessons learn ed from them. There may be no better example of this than with the Jewish People; a people that have quite possibly endured more hardship than any other culture over the course of thousands of years. Today less than .02% of the global population is Jewish, yet 22% of Nobel Prize winners are Jewish (Schuster), and the tiny country of Israel puts out more engineers and scientists per capita than any other country in the world (Florida). As a Jewish person myself, I was taught from a young age that education and respect for the past is ingrained in our culture because if it werent, the consequences could be catastrophic. History shows us that education is essential for the continuity of any society. Perhaps Strauss and Howes ideas are somewhat simplistic; however they do show an unmistakable pattern in history, and how these cultural and educational declines form. Bauerlein was correct when he said in his book If you ignore the traditions that ground and ennoble our society, you are an incomplete person and a negligent citizen(233). Respect for history and culture is an integral part of any healthy society, and we are ignoring the past and the cultural traditions that grounded our United States. As the hardships of history seem more and more distant, we end up feeling entitled, and with that sense of entitlement the drive to do better and learn more decreases. Ultimately our digital age is not the cause of our decline in knowledge, as the cycle will manifest itself in any way it sees fit. That is not to say our downward spiral in knowledge is uncorrectable; Neil Howe when asked of the implications of the turnings on education, offered his solution as to how education should chan ge for the millennial generation: The answer lies in getting away from at-risk and damage control in education, and moving to a new model based on confidence and teamwork and mastery of the future. Thats what young Millennials want. Thats where we all should want to go. (Howe) Perhaps this is the basis for our happy medium between Bauerlein, Postman, and Johnson. An educational system tailored for the specific needs of the millennial generation, in which basic academics such as the arts, math, science, and history are sustained and taught while keeping in mind the technologies of today so we can be the masters of our future. One thing however, is clear: if we do nothing, our societal knowledge deficit will only increase, and therefore our hopes and dreams for a prosperous future will decrease. Works Cited Anderson, Elizabeth. Teenagers Spend 27 Hours a Week Online: How Internet Use Has Ballooned in the Last Decade. The Telegraph, Telegraph Media Group, 11 May 2015, www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/11597743/Teenagers-spend-27-hours-a-week-online-how-internet-use-has-ballooned-in-the-last-decade.html. Accessed 21 Mar. 2017. Bauerlein, Mark. The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future: or, Dont Trust Anyone under 30. The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future: or, Dont Trust Anyone under 30, Jeremy P. Tarcher/Penguin, New York, NY, 2009, pp. 17-233. Calvert, Sandra, et al. APA Review Confirms Link Between Playing Violent Video Games and Aggression. American Psycological Assosiation, 13 Aug. 2015, www.apa.org/news/press/releases/2015/08/violent-video-games.aspx. Accessed 21 Mar. 2017. DeSilver, Drew. U.S. Students Academic Achievement Still Lags That of Their Peers in Many Other Countries. Pew Research Center, Pew Research Center, 15 Feb. 2017, www.pewresearch.org/fact-tank/2017/02/15/u-s-students-internationally-math-science/. Accessed 21 Mar. 2017. Florida, Richard. The Worlds Leading Nations for Innovation and Technology. CityLab, The Atlantic Monthly Group, 3 Oct. 2011, www.citylab.com/tech/2011/10/worlds-leading-nations-innovation-and-technology/224/. Accessed 21 Mar. 2017. Hines, Andy. Generational cycles predict a coming crisis. The Futurist, July-Aug. 1997, p. 14+. Academic OneFile, libproxy.pcc.edu/login?url=http://go.galegroup.com.libproxy.pcc.edu/ps/i.do?p=AONEsw=wu=pccv=2.1it=rid=GALE%7CA19980267asid=38e088024faf67596109c7bf0061be90. Accessed 20 Mar. 2017. Best-selling generations author: Neil Howe to speak and release new book at ACTE Orlando Convention. Techniques, vol. 78, no. 6, 2003, p. 50+. Academic OneFile, libproxy.pcc.edu/login?url=http://go.galegroup.com.libproxy.pcc.edu/ps/i.do?p=AONEsw=wu=pccv=2.1it=rid=GALE%7CA107896862asid=07a32adf7390680b62b43a336c026119. Accessed 20 Mar. 2017. Johnson, Steven. Everything Bad Is Good for You: How Popular Culture Is Making Us Smarter. Everything Bad Is Good for You: How Popular Culture Is Making Us Smarter, Riverhead Books, New York, 2005, pp. 9-115. Schuster, Ruth. Why Do Jews Win so Many Nobels? Haaretz.com, Haaretz Daily Newspaper Ltd., 9 Oct. 2013, www.haaretz.com/jewish/news/1.551520. Accessed 21 Mar. 2017. Postman, Neil. Chapter 5: The Peek-a-Boo World. Amusing Ourselves to Death: Public Discourse in the Age of Showbusiness, Penguin Books, New York, 1985, p. 80. Rainie, Lee, and Andrew Perrin. Slightly Fewer Americans Are Reading Print Books, New Survey Finds. Pew Research Center, Pew Research Center , 19 Oct. 2015, www.pewresearch.org/fact-tank/2015/10/19/slightly-fewer-americans-are-reading-print-books-new-survey-finds/#. Accessed 21 Mar. 2017. RMIT University. Online gaming can boost school scores: Video games sharpen math, science and reading skills among 15-year-olds, but social media reduces test results. ScienceDaily. ScienceDaily, 8 August 2016. www.sciencedaily.com/releases/2016/08/160808115442.htm. Is Reality TV Making You Stupid?. Scholastic Scope, vol. 59, no. 3, 11 Oct. 2010, pp. 14-15. EBSCOhost, libproxy.pcc.edu/login?qurl=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3fdirect%3dtrue%26db%3daph%26AN%3d54315625%26site%3dehost-live.

Operations Management Essay

1. How should quality be defined at this restaurant? Outline which quality tools you would use to assess the situation at The Raja’s restaurant. Quality of service is the most important aspect to a customer. The concept of quality can be defined in various ways. By definition â€Å"Quality is consistent conformance to customers’ expectations† (Slack, Chambers and Johnston, 2004). Each customer has expectations of different quality standards and quality service. In The Raja Tandoori restaurant quality has been declining recently. An example of this is patrons have to wait as long as 45 minutes to be seated, in addition to this it can up to 40 minutes more to get a good meal served to the table. The dimensions of service quality are reliability, responsiveness, assurance, empathy and tangible factors (James A. Fitzsimmons et al, 2004). The customer survey results indicate that 87% of customers believe the quality of food at the restaurant is excellent. Also, the dining experience is very good; being represented by 81% of customers. However, 78% of customers have expressed that they found the waiter to be only at satisfactory standards, this is likely to be due by the lack of staff experience. 70% of customer responses showed that they were served within a reasonable time. The 30% could be justified due to the poor quality of ingredients being delivered; restricting the chef in meal preparations. (See appendix 1 for workings). However, there are some good aspects such as the variety of food, waiters are always available and on the look for any requests, there is also the additional service of hot flannels are being brought to refresh diners. Many quality tools can be used to assess the situation at The Raja’s restaurant. Total Quality Management (TQM) is a way to approach â€Å"the organisation of quality improvements† (Slack, Chambers and Johnston, 2004). TQM is a process of involving everyone in an organisation in continuously improving products and processes to achieve on every occasion; quality that satisfies customers needs (John Naylor, 2002). â€Å"It seeks to integrate all organizational functions†¦to focus on meeting customer needs† (http://www.isixsigma.com/library/content/c031008a.asp). TQM was introduced by Feigenbaum (1957) and developed further by Deming, Ishikawa, Taguchi and Crosby. W. Edwards Deming (1950’s) introduced 14 points for quality improvement. He wanted to focus on the product instead of the process. Continuous Improvement (CI) emphasises quality and reduces cost. The Plan-Do-Check-Act (PDCA) cycle (see appendix 2) is important in inspecting quality in one stage of the quality improvement process. The owner of The Raja restaurant can emphasise the importance of quality by having better teamwork skills and more employee involvement that can ultimately lead to a quality service. Kaoru Ishikawa developed quality circles which imply on the importance of group roles in working and learning. Teams of 3-5 members can be set up at the restaurant; their aim is to identify the causes of quality failure. Each team could focus on a certain aspect such as the quality of food or service. To assess problems of quality at the restaurant cause-and-effect diagrams (fishbone diagrams) can be used. This can help find the cause of problems by working backwards to find a possible cause of a quality problem. Below is a cause-effect-diagram for the effect of the poor service at the restaurant. TQM has an emphasis on meeting customer expectations; the Raja restaurant needs to establish this in order for it to be successful. At peak times customer meals should be prepared within the typical time limit of 25 minutes instead of 40 minutes. The variety of food that is made available to customers also needs to be considered, the wider the variety made available may ultimately attract more customers. There have also been delays in clearing tables this ultimately leads to delays in seating people. All these problems result in poor quality of service. The central foundation of the restaurant is based on customers, it is customer based service, hence the importance of improving quality. Errors that emerge from the service of the restaurant lead to inefficiency and this in turn results in poor service to customers. As the cook mainly controls the quality of the food it is essential that all ingredients are available, recently the purchase of ingredients for the restaurant have not been good enough. The lettuce has appeared wilted and the tough chicken has had more meat than bones. This has ultimately led to certain dishes not being made available. It needs to be established that each individual operation contributes to the overall success of the restaurant. Requirements of customers and the restaurant itself need to be defined for example the quality and speed of service and what customer expectations are. Mystery shoppers can be used at peak times to find out exactly how service needs to be improved. Each individual contributes to quality; therefore each person has the ability to improve quality. Members of staff need to be given empowerment to make suggestions. All staff should be involved in the improvement of performance in the restaurant; this can lead to a better team. The benefits of empowerment are: * Better customer service * Satisfied customers * Employees feel more secure about the job * Promotes ‘word-of-mouth’ advertising and customer loyalty The costs of quality are prevention, appraisal, internal and external failure costs (see appendix 3). It is essential to train and develop employee skills to suit the requirements of the restaurant. Identify problems and correct them before they have occurred. Negotiate with suppliers to improve the quality of ingredients. The ultimate goal is to increase quality of service in the restaurant, once this is achieved costs will fall. A quality strategy needs to be implemented into the Raja restaurant to provide long-term goals which are relevant to the restaurants aim. This can be achieved by implementing groups, such as quality circles and setting certain tasks and aims. Training employees is another strategy this could focus on eliminating errors and improving quality. 2. How would you improve the service experience for customers of the Raja? Following the definitions quality is a very important issue that needs to be taken into consideration for every movement that a business does, nevertheless there is also design, layout and production to be considered, is having this in mind that we overlooked at Raja’s situation. To keep up with new business and competitors you need to innovate, differentiate, create something special and unique, a customer that has an experience is likely to return and therefore be loyal to your business as well as recommend it to others. The Raja’s Restaurant needs to be re-modernised, the old wall paper should be scrapped and in its place should be something more welcoming and pleasing, giving the feel of a calm and clean environment. The layout should also be changed making a separate entrance between the dining in customers and those who just want to take the food away, one type of customer should not interfere with the other so a distinction should be made clearly. There is even the possibility of expanding the business and introducing a take-away menu where customers could place orders over the phone and have it delivered to their address that would leave even more space for customers who prefer dining in and would also increase customer numbers. Whilst many customers may enjoy listening to the radio, many others may not, it will be good to have a mixture of music, compiling a good CD collection as well as the traditional radio station, and this is likely to please almost everyone as it gives a feel of a balanced environment. Use the free parking as an advantage and make customers aware of this facility, especially on Fridays and Saturdays nights when high streets are crowded with people going to different places and parking space is limited. The Raja needs concentrate on its service speed, customers don’t like waiting and if the waiting is long they might find it easy going elsewhere, to make sure quality issues are resolved they need to reduce waiting time, focusing especially over weekends when demand is higher. In order to do that waiters should not have to help in the kitchen, fetching food, be involved in any form of food preparation or do any food sequencing for the chef. More kitchen staff needs to be employed, employing more staff will mean higher costs but it will also mean higher turn over of tables. Having more kitchen staff also means you can have more food variety and new dishes can be introduced, a new menu can be designed following seasons variations, this should prevent customers from being bored and keep coming back to try new things. As we expect the number of customers to grow we need to also plan for more waiters to be working on the waiting area, service should always be at high standard and customers should never have to ask for anything. Making sure there is good quality service means people will feel satisfied and return more often. Cost reduction is another important issue, if your ingredients are expensive your food will be expensive and it will attract fewer people, working with a single supplier that can provide good quality ingredients, fresh and reliable goods will automatically reduce cooking time, speeding up the process, also bulk buying is cheaper and a deal can be negotiated for ingredients that are bought more often. Big suppliers can also deliver, that should save even more time so management can focus on planning and improving other things, such as appraising staff and overlooking problems. Proper training should be provided to all members of staff; everyone should comply with the Health Safety Regulations for food and always maintain standards, the working environment should always be clean and well maintain, this will not only make working easier but will also show an improvement on the visual aspect. All staff should be properly dressed for their functions and always make sure they are running their tasks smoothly. Managers should concentrate in individual performances as well as team performances, having a good and healthy work environment will motivate employees and customers will notice it. After introducing this big transformation, if performance is still low promotional schemes can be created to bring customers back, a loyalty card with a discount percentage is likely to attract many people and give them the impression they are getting another advantage here that they can’t have elsewhere.

Spanish Ap Essay Samples for Dummies

Spanish Ap Essay Samples for Dummies AP instructors get a score sheet showing the individual score for every one of their students, together with some score info and national averages. Students receive a 15-minute reading period to accommodate the extra reading needed for the question. They lead busy lives and often forget about an upcoming deadline. They also don't necessarily know the best way to prepare for the AP exam if it's one of the first ones they've seen. The Basic Principles of Spanish Ap Essay Samples You Will be Able to Learn From Beginning Immediately Whenever you opt to ask us for skilled help, don't hesitate to get in touch with our support managers. Within this mode of communication, you will want in order to ask and answer a number of questions, exchange info and ideas, and state and support your opinions. If you're looking for assistance with your essay then we provide a comprehensive writing service offered by fully qualified academics in your area of st udy. Within this section, you are going to get a few suggestions on how it is possible to conduct your own AP Spanish review during your spare time. Courses with a massive volume of complex content are likely to be more challenging. On another note, many students misunderstood a number of the statistical data given in the material sources. Additionally, there are vast amounts of study materials readily available online. The source material used has to be cited in the essay so as to be considered legitimate. The Importance of Spanish Ap Essay Samples You may discover extra practice questions in the class description, and more free-response questions can be located on AP Central. Even though the College Board does not supply a comprehensive practice test, you'll find sample questions with scoring explanations included in the program description. In your essay, you can want to present an alternate argument and after that explain why you disagree with this. Read our article o n just what the DBQ is and the way you're able to prepare for it effectively. It's also vital they cite every one of the 3 sources within the essay. It's about to receive a tiny bit simpler for you because here in the following article, we've listed down useful Spanish essay phrases you could readily use in your essays. Understanding and observing the directions can make a big difference on test day, and thus don't neglect to practice them with your students in the weeks leading to the huge moment. If you're learning Spanish to speak to Spanish individuals, you're likely to have to learn to chat about football. Actually, you ought to have your students memorize the directions, so they'll know what things to do ahead of time. If you truly feel just like you still need more help or you're not sure that you could do it by yourself, look no more. The initial 3 tips will reveal to you just how to begin the year off perfect. 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Related to the learning objective the student demonstra tes knowledge and comprehension of content across disciplines, this strategy will help to make sure you're acquainted with the vocabulary employed in a number of topics. Besides common idioms, your students should also be in possession of a superior understanding of transitional phrases. The question wasn't merely an invitation to write discursively on the topic of photography. Regardless of what the circumstance, you are going to want to prepare your ideas and ideas in an organized fashion to achieve your audience effectively. Your solution ought to be informed by your background knowledge in world history, but it must be finalized by means of your knowledge of the given context. In the modern global community, competence in more than 1 language is a vital part of communication and cultural comprehension. The Key to Successful Spanish Ap Essay Samples Again, in the instance of a quick poem, the full text is going to be included. Each paragraph ought to be limited to a sing le point of argument. A great thesis statement is one which stays within a specific scope. Following that, your thesis is finished and you may move straight into the very first body paragraph.

Ancient Athenian And Egyptian Women - 1466 Words

One of the most striking differences between ancient Athenian women and ancient Egyptian women was the ability to hold positions of power. Egyptian women were monarchs and held other positions depending on their social status. (Capel 1996, 176) Women were allowed to participate in low ranking government jobs, especially during war when the men are off fighting and leaving behind their positions. However, these positions were not kept for long because the men upon return automatically earned their position back by being the superior sex (Watterson 1991,). However, ancient Athenian and Egyptian women did have some similarities regarding their role in society. They were both allowed to become priestesses and attend religious ceremonies, even though there were different circumstances required at times. Low ranking government positions were made available to them if their husbands and therefore, by extension themselves, were considered to be upper class. Both were given the role as the main caretaker of the house in aspects such as cleanliness and upkeep, as well as caring for the children. Limited citizenship or none at all, depending on the husbands status in society, was granted to women in both ancient civilizations (Schaps 1979, 4-16; Joust 1989, 9-18; Harris 1992, 309-321; Robins 1993, 56-156). Both of these civilizations were patriarchies, causing a suppression of women throughout ancient Athens and Egypt. According to Turner: A patriarchal relationship is one in whichShow MoreRelatedWomen in Ancient Egypt and Greece1311 Words   |  6 PagesWomen in Ancient Egypt and Greece By Morgan L. Harvey Throughout history women have faced many struggles in gaining equality with men. Freedoms and boundaries have been dependent upon the time period, rulers, religions and civilization. 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Furthermore, there is the notion of applying ideals from our modern society, a c ompletely different and idealistic society compared to ancient Athens, toRead MoreWomen’s Lives Throughout Time Essay2199 Words   |  9 PagesSince the creation of time women have always had to submit to the power and authority of men; starting with ancient civilizations such as Egyptian and Greek and up to the Renaissance period women had always come second to men. The powers in government, roles in society, and duties at home during these two time periods have moderately transformed over time but continued to be suppressed by the male dominant figure leading up to and through out the Renaissance period. Therefore continuing to limitRead MoreEssay on Rights Of Egyptian Women1669 Words   |  7 Pages Rights of Egyptian Women nbsp;nbsp;nbsp;nbsp;nbsp;Throughout written history, women have experienced status subservient to the men they lived with. Generally, most cultures known to modern historians followed a standard pattern of males assigned the role of protector and provider while women were assigned roles of domestic servitude. Scholars speculate endlessly at the cause: biology, religion, social custom. Nevertheless, the women were always subordinated to the men in their culture. ThroughRead MoreAncient Greece : A Single Political Body850 Words   |  4 Pages In the first section of the chapter describing ancient Greece, Paul Cartledge explains that researchers know how and in what way the ancient Greeks surrendered in battle, but do not know exactly why they surrendered since they did not keep a comprehensive account of their surrenders. Cartledge goes on to describe ancient Greece, not as a single political body, but being composed of one thousand separate, widely dispersed entities known as city-states. Some of these city-states, including AthensRead MoreRole of Women in Ancient Greece and Egypt2493 Words   |  10 PagesThe Role of Women in Ancient Greece and Egypt Throughout history, most societies held women in an inferior status compared to that of men. This was often justified as being the natural result of biological differences between the sexes. In many societies, for example, people believed women to be more emotional and less decisive than men. Women were also viewed to be less intelligent and less creative by nature. However, research shows that women and men have the same range of emotional, intellectual